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Adress:
CEC BANK S.A.
Calea Victoriei 13
Sector 3
Bucharest, 030022
www.cec.ro

Phone numbers:
+40-(0)21-311.11.19
+40-(0)21-202.50.00
+40-(0)21-312.34.65

Fax number: 
+40-(0)21-312.54.25

Telverde: 0 800 800 848

CEC Bank Registry Office:
Bucharest, Ilfov 4, sector 5

Customer support services for lost/stolen card announcement (24/24 hours, 7/7 days):
+40-(0)21-202.69.99
+40-(0)21-315.71.00

Help Desk for Cards, Internet Banking and Mobile Banking:
+40-(0)21-202.50.50

Customer support services for mobile phone applications (24/24 hours, 7/7 days):
+40-(0)21- 202.69.99
+40-(0)21- 315.71.00
or by e-mail at the following address: cecPay@cec.ro

Petitions, complaints, requests for information
Petitions guide Details...

Share capital: Lei 1,350,661,600

Registration with Bank Register under no: PJR-40-046/17.09.1999

Registration with Trade Register under no: J40/155/13.01.1997

Fiscal ID Code: RO 361897

Reg. under no 758 with the register of notified personal data processing operations

Personal data processing operator no 1262


Other useful contacts:

Alternative Dispute Resolution Center for Banking - Centrul de solutionare alternativa a litigiilor in domeniul bancar (CSALB)
Phone: 021 9414
E-mail: office@csalb.ro
www.csalb.ro

National Authority for Consumer Protection - Autoritatea Nationala pentru Protectia Consumatorilor (ANPC)
Phone: 021 9551
E-mail: cabinet@anpc.ro
www.anpc.gov.ro